How to Restrict Customer Distribution Channels

Suppliers can control how customers receive their invoices. For example if a customer would prefer to receive invoices by post, you can easily set that on their account.

To restrict customer distribution channels in any manner, click 'Customers' on the top left and choose 'Find a Customer' from the centre of the page.  Search for the customer you wish to manage and click 'Load Customers'.  Now click 'View' beside the customer.

Scroll down the page and click 'Edit Message Settings'.

To restrict a delivery channel, scroll down to the 'Message Channel Exclusion List', select the channel(s) to be excluded, and click the 'Commit Changes' button.